These Terms of Service ("Terms") are a legal agreement between you ("User" or "you") and ProgramU LLC, a Wyoming limited liability company ("ProgramU," "we," "us," or "our"). These Terms govern your access to and use of the ProgramU mobile application, the website at programu.app, and any related services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
If you have questions, reach out at legal@programu.app.
1. Who Can Use ProgramU
ProgramU is for U.S. adults 18 and older. You need to create an account to use it, and you're responsible for keeping your login safe.
Geographic Availability
ProgramU is currently available only to residents of the United States. By using ProgramU, you represent and warrant that you are accessing the Service from within the United States and are a U.S. resident.
International expansion is on our roadmap, but at this time we do not knowingly serve users outside the United States. The App Store and Google Play listings restrict ProgramU's availability to the U.S. region. If you access ProgramU from outside the United States, your access may be restricted, and the protections of this agreement may not apply in your jurisdiction.
Age Requirement
ProgramU is intended for adults 18 years of age and older. By using ProgramU, you represent and warrant that you are at least 18 years old. We enforce age verification at onboarding via a date-of-birth gate.
Account Registration
You must create an account to use most ProgramU features. You agree to:
- Provide accurate information when creating your account
- Keep your login credentials confidential
- Take responsibility for all activity that occurs under your account
- Notify us at legal@programu.app immediately if you suspect unauthorized access
ProgramU LLC is not liable for any losses resulting from unauthorized account access caused by your failure to keep your credentials secure.
2. Important Disclaimers — Read Before Using
ProgramU is a personal development tool, not therapy or medical care. AI generates session content and can make mistakes. Hypnosis has specific safety considerations. We're U.S.-only. Read this section before using.
ProgramU is a personal development tool. Before using the Service, you should understand the following important limitations:
- Not Medical or Mental Health Care. ProgramU is NOT therapy, medical care, mental health treatment, or a substitute for any of those. ProgramU is not a medical device or diagnostic tool. If you need clinical care, please get it from a qualified professional.
- Not Professional Advice. ProgramU content does NOT constitute medical advice, mental health advice, financial advice, legal advice, or professional counseling. Always consult qualified professionals for matters requiring expert guidance.
- AI-Generated Content. All session content is generated by AI (Anthropic Claude for scripts, Inworld AI for voice). AI can produce errors, inaccuracies, biases, or unintended outputs. Use your own judgment when applying any session to your life.
- Hypnosis Safety. Hypnosis sessions induce altered states of awareness. Do not listen while driving, operating machinery, or in any situation requiring alertness. If you have a history of dissociation, seizures, psychosis, or are in active mental health treatment, consult your healthcare provider before using hypnosis features.
- Sleep Hypnosis Caveat. Sleep-type hypnosis sessions intentionally do not include a full awakening sequence. Only use them in safe environments when you are ready to sleep.
- Wealth and Abundance Content. Sessions about money use identity-level affirmations. They are NOT financial advice and do NOT guarantee specific outcomes.
- U.S. Residents Only. ProgramU is currently available only to residents of the United States.
Full disclaimers and limitations are detailed throughout these Terms. By using the Service, you acknowledge these limitations.
3. What ProgramU Is
ProgramU uses AI to generate personalized audio sessions — subliminals, meditations, hypnosis, EFT tapping, and more. It's a personal development tool, not therapy or medical treatment.
ProgramU is an AI-powered personal development application that generates personalized audio sessions across five formats: Subliminal, Meditation, Hypnosis, EFT Tapping, and CollectiveU. ProgramU also offers two long-form programs: FutureU (identity intake and future-self visualization) and BeingU (90-day journaling and identity-integration program).
Session content is generated by AI providers (Anthropic Claude for script writing, Inworld AI for voice synthesis) based on the personal context you provide.
ProgramU is a personal development tool. It is NOT therapy, medical care, professional mental health treatment, or a substitute for any of those. ProgramU is not a medical device or diagnostic tool.
4. Subscriptions and Payments
ProgramU is a subscription. It auto-renews unless you cancel at least 24 hours before the end of your billing period. Manage or cancel through your Apple ID or Google Play account settings.
Subscription Service
ProgramU is a subscription-based service. You may subscribe to ProgramU through Apple App Store In-App Purchase or Google Play Billing. Subscription tiers, pricing, and features are presented at the point of purchase.
Auto-Renewal
Your subscription will automatically renew at the end of each billing period (monthly or annually) unless you cancel at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the same price unless we communicate a price change in advance.
Managing Your Subscription
You can manage your subscription, cancel auto-renewal, or change subscription tiers through your Apple ID account settings (iOS) or Google Play account settings (Android).
Free Trials
If we offer a free trial, you will be charged at the standard subscription rate when the trial ends unless you cancel before the trial ends. Trial duration and conversion details are disclosed at signup.
Refunds
All refund requests are handled by Apple or Google according to their respective policies. ProgramU LLC does not directly process refunds for in-app purchases. Contact Apple Support or Google Play Support for refund requests.
Price Changes
We may change subscription prices from time to time. Material price changes will be communicated at least 30 days in advance through the app or by email, and you may cancel before the new price takes effect.
5. License to Use ProgramU
Subject to your compliance with these Terms, ProgramU LLC grants you a limited, non-exclusive, non-transferable, revocable license to use the ProgramU app for your personal, non-commercial use.
You may not:
- Sublicense, sell, lease, or rent ProgramU
- Reverse engineer, decompile, or disassemble the app
- Remove or alter any proprietary notices
- Use ProgramU to develop a competing product
- Use ProgramU in violation of any applicable law
- Bypass or attempt to bypass any access controls or content filters
This license terminates automatically if you violate these Terms.
6. AI-Generated Content and Content Disclaimers
All session content is AI-generated. AI can make mistakes. Sessions are not professional advice — not medical, mental health, financial, or legal. Don't listen to hypnosis while driving.
AI-Generated Content
All session content (audio scripts, voice synthesis, journal prompts, refined focus statements) is generated by AI. AI-generated content may contain errors, inaccuracies, biases, or unintended outputs despite our content filters and safeguards.
No Warranties on Content
ProgramU LLC does not warrant the accuracy, completeness, fitness for any particular purpose, or therapeutic effectiveness of any AI-generated content. Content is provided "as is" for personal use.
Not Professional Advice
ProgramU content does NOT constitute medical advice, mental health advice, financial advice, legal advice, or professional counseling. Always consult qualified professionals for matters requiring expert guidance.
Wealth and Abundance Content
Sessions focused on wealth, money, or financial abundance use identity-level affirmations and beliefs. These are not financial advice, investment recommendations, or guarantees of financial outcomes. Real financial results require real financial action.
Hypnosis Content
ProgramU offers hypnosis sessions designed for personal development. These sessions are NOT diagnostic, therapeutic, or curative for any condition. Do not listen to hypnosis sessions while driving, operating machinery, or in any situation requiring alertness. If you have a history of dissociation, seizures, or psychosis, or are in active mental health treatment, consult your healthcare provider before using hypnosis features.
Sleep-type hypnosis sessions intentionally do not include a full awakening sequence; only use them in safe environments when ready to sleep.
7. Voice Clone and Biometric Data
Voice Clone is opt-in. By recording, you give explicit consent for your voice to be used only for generating your sessions. You can withdraw consent and delete your voice data anytime.
Voice Clone Feature
ProgramU offers an optional Voice Clone feature that records your voice to generate a personalized synthesized voice for your sessions. This is opt-in only.
Biometric Consent
Before any voice recording, ProgramU presents a dedicated biometric consent screen. By recording your voice, you provide explicit, informed, unambiguous consent to:
- The recording of your voice
- The processing of your voice through Inworld AI to create a voice model
- The storage of your voice model and a reference clip for ongoing use
- The use of your voice model exclusively to generate audio for your account
No Other Uses
Your voice data will not be used for any purpose other than generating your personal session audio. We do not use voice data to train AI models, do not sell or share voice data, and do not allow other users to access your voice clone.
Withdrawal of Consent
You may withdraw consent and delete your voice data at any time through Profile → Privacy & Security → Manage Voice Clone, or by emailing privacy@programu.app, or by deleting your account. Voice deletion is permanent.
For full biometric data handling details, see the Privacy Policy.
8. User Conduct
You agree NOT to:
- Use ProgramU in violation of any law or regulation
- Submit content (intake answers, journal entries, session focus, etc.) that is illegal, threatening, defamatory, harassing, or sexually explicit
- Use ProgramU to harm yourself or others
- Attempt to bypass age verification, content filters, or other security measures
- Use ProgramU to harass or impersonate another person
- Submit content that infringes on third-party intellectual property rights
- Reverse engineer, scrape, or attempt to extract source code or AI prompts from ProgramU
- Resell ProgramU or repackage its content
ProgramU LLC reserves the right to suspend or terminate accounts that violate these conduct rules.
9. Intellectual Property
ProgramU Content
All ProgramU branding, app design, software, original written content, system prompts, and proprietary technology are owned by ProgramU LLC and protected by U.S. and international copyright, trademark, and other intellectual property laws.
Generated Content
Audio sessions, scripts, and other content generated for you through ProgramU are licensed to you for personal, non-commercial use only. You may listen to, save, and reflect on this content for personal benefit. You may not redistribute, resell, sublicense, or commercially exploit any AI-generated content from ProgramU.
User Content
Content you submit (intake answers, journal entries, session focus inputs, voice recordings) remains yours. By submitting it to ProgramU, you grant us a limited license to process it for the purpose of providing the Service.
Feedback
If you provide feedback, suggestions, or feature requests, you grant ProgramU LLC a perpetual, royalty-free right to use that feedback to improve the Service without compensation or attribution.
10. Privacy and Data Handling
Your privacy is important to us. Our Privacy Policy describes in detail what information we collect, how we use it, and your rights regarding your data.
Key points:
- We do not sell or share your personal data with advertisers
- We do not train AI models on your data
- You can delete your account and all associated data at any time
- We treat voice biometric data and journal content with heightened care
For full details, see our Privacy Policy or in the app at Profile → Privacy & Security → Privacy Policy.
11. Account Termination
Termination by You
You may stop using ProgramU at any time. To delete your account and all associated data: Profile → Privacy & Security → Delete Account, or email privacy@programu.app.
Termination by Us
ProgramU LLC may suspend or terminate your account if you:
- Violate these Terms
- Engage in conduct prohibited under Section 8
- Fail to pay subscription fees (handled by Apple/Google billing systems)
- Attempt to harm the Service, other users, or ProgramU LLC
Upon termination, you lose access to your account and all generated content. Account deletion is permanent.
Survival
Sections relating to intellectual property, indemnification, limitation of liability, dispute resolution, and governing law survive termination.
12. Limitation of Liability
To the extent the law allows, ProgramU LLC's liability is limited to what you paid us in the past year, or $100, whichever is greater.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
ProgramU LLC, its officers, directors, employees, and affiliates shall NOT be liable for:
- Any indirect, incidental, special, consequential, exemplary, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Personal injury or emotional distress, except where caused by gross negligence or willful misconduct
- Damages arising from AI-generated content (including hypnosis sessions, wealth/abundance content, identity reprogramming content)
- Damages arising from Voice Clone misuse, unauthorized access, or compromise
- Damages arising from third-party services (Apple, Google, Anthropic, Inworld, Firebase, Cloudflare, RevenueCat, Resend, Sentry)
IN NO EVENT SHALL PROGRAMU LLC'S TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID PROGRAMU LLC IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow certain liability limitations, in which case the above limitations apply to the fullest extent permitted by law.
13. Indemnification
You agree to indemnify, defend, and hold harmless ProgramU LLC, its officers, directors, employees, contractors, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from:
- Your use of ProgramU
- Your violation of these Terms
- Your violation of any third-party rights (including intellectual property and privacy rights)
- Content you submit to ProgramU
- Any misuse of Voice Clone, AI-generated content, or any ProgramU feature
14. Dispute Resolution and Arbitration
Disputes are resolved through binding arbitration, not court — and not class actions. You can opt out of this within 30 days of agreeing to the Terms.
Mandatory Arbitration
Any dispute, claim, or controversy arising out of or relating to ProgramU, these Terms, or the relationship between you and ProgramU LLC shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
Location
Arbitration shall take place in Sheridan, Wyoming, or by videoconference at the arbitrator's discretion.
Class Action Waiver
YOU AND PROGRAMU LLC AGREE THAT ANY DISPUTE WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING.
Exceptions
This arbitration clause does NOT prevent either party from:
- Seeking injunctive relief in court for intellectual property violations
- Pursuing claims in small claims court (where jurisdictionally appropriate)
Opt-Out
You may opt out of this arbitration agreement by sending written notice to legal@programu.app within 30 days of first agreeing to these Terms. Opting out does not affect any other provisions of these Terms.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Any matters not subject to arbitration under Section 14 shall be brought exclusively in the state or federal courts located in Sheridan County, Wyoming, and you consent to the personal jurisdiction of those courts.
16. Changes to These Terms
ProgramU LLC may revise these Terms from time to time. When we make material changes, we will:
- Post the updated Terms at programu.app/terms.html with a new "Last Updated" date
- Notify you within the app
- Require you to review and accept the updated Terms before continuing to use ProgramU
For minor changes (such as typo fixes), we may update without requiring re-acceptance. The current version is always at programu.app/terms.html.
17. Miscellaneous
Entire Agreement
These Terms, together with the Privacy Policy and any other policies referenced, constitute the entire agreement between you and ProgramU LLC.
Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full effect.
No Waiver
Failure by ProgramU LLC to enforce any right or provision does not constitute a waiver of that right.
Assignment
You may not assign these Terms. ProgramU LLC may assign these Terms to a successor entity (e.g., in connection with a merger, acquisition, or sale of assets) without notice.
Force Majeure
Neither party is liable for delays or failures caused by events beyond reasonable control (natural disasters, war, terrorism, internet outages, third-party service failures, etc.).
Apple and Google App Store Terms
If you access ProgramU via Apple or Google's app stores, you acknowledge that these Terms are between you and ProgramU LLC, NOT Apple or Google. Apple and Google have no obligation to provide maintenance or support services. Apple and Google are third-party beneficiaries of these Terms with the right to enforce them against you.
18. Contact Us
For legal matters: legal@programu.app
For privacy concerns: privacy@programu.app
For safety concerns: safety@programu.app
For general support: support@programu.app
Mailing address:
ProgramU LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
19. Acknowledgment
By using ProgramU, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Thank you for being part of ProgramU.
— The ProgramU Team